Privacy Policy

Last updated: January 2026

1. Introduction

NeoGait Studios Pvt. Ltd. ("we", "us", "our") operates PineLevelStation (pinelevelstation.com). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this policy carefully. By using PineLevelStation, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

  • Account Information: When you register, we collect your chosen username, email address, and an encrypted password.
  • Usage Data: We automatically collect information about your interactions with our platform, including games played, XP earned, session duration, and pages visited.
  • Device Information: We may collect information about the device and browser you use to access our site, including your IP address, browser type, operating system, and screen resolution.
  • Cookies and Tracking: We use cookies and similar technologies to enhance your experience, remember your preferences, and gather analytical data.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our social casino platform
  • To manage your account and deliver personalized experiences
  • To track your XP progress, level advancement, and daily bonuses
  • To improve our website, games, and services
  • To communicate with you regarding updates or changes
  • To detect and prevent fraud or abuse
  • To comply with legal obligations

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encrypted passwords, HTTPS connections, and secure server infrastructure. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Third-Party Services

We may use third-party service providers to assist with analytics, hosting, and platform functionality. These providers may have access to your information only to perform tasks on our behalf and are obligated not to disclose or use it for other purposes. Our game content is provided by third-party game studios (Pragmatic Play, Hacksaw Gaming, Play'n GO, Yggdrasil) through demo/iframe integrations.

6. Cookies

Cookies are small text files stored on your device. We use the following types:

  • Essential Cookies: Required for the site to function (login sessions, age verification)
  • Preference Cookies: Remember your settings and choices
  • Analytics Cookies: Help us understand how visitors interact with the site

You can configure your browser to refuse cookies, though this may affect site functionality.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Right to access your personal data
  • Right to rectify inaccurate data
  • Right to request deletion of your data
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

To exercise any of these rights, please contact us using the details below.

8. Children's Privacy

PineLevelStation is intended for users aged 18 and over. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete that information immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. You are advised to review this page periodically for any changes.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Company: NeoGait Studios Pvt. Ltd.
  • Address: Alpha Building, 10th Floor, Hiranandani Business Park, Powai, Mumbai, Maharashtra 400076, India.